Self Development
- Turning Bad Communication Habits Into Good Ones
- Be Your Strongest Self: Optimize Your Personal Strengths
- Rethinking the Tug-of-War: Strategies for Dealing with Power Struggles in Your Life
- Here We Go Again: Dealing with Change
- Yes Without Guilt. No Without Fear: Assertiveness Skills
- Succeeding With the Myers-Briggs Type Indicator (MBTI™)
- The I-Opt®: A New Way of Looking at Who You Are
- Seeing the Glass Half Full: The Art of Optimism
- Business Etiquette
- When Perfect Isn't Good Enough: Coping With Perfectionism Without Sacrificing Quality
- Light the Fuse and Spark Workplace Creativity
- Smartphone Success: Getting More Productivity (and Fun!) from Your Smartphone and Tablet Devices
Turning Bad Communication Habits Into Good Ones
Communication does not come easy to everyone. Once bad communication habits take hold it can be hard to break them.
You will learn to:
- Examine the basics of “active listening” to sharpen your listening skills
- Communicate diplomatically in a variety of sensitive situations
- Determine ways to deliver criticism that results in a positive behavior change
- Use techniques for saying “No” in a confident, calm manner without feeling guilty
You will benefit by:
- Gaining confidence in communicating with others who are resistant to change
- Feeling more comfortable when persuading others to see it your way
- Strengthening professional relationships using rapport-building techniques
- Establishing credibility and projecting confidence in the workplace
Audience:
Anyone who would like to develop skills to establish credibility, persuade and influence others, and to shine in the workplace
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Fri. 4/20 & 4/27/12, 9:00 a.m. - 12:00 p.m.
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Be Your Strongest Self: Optimize Your Personal Strengths
Are you aware of your strengths? Do you know how your actions facilitate or impede your effectiveness? Are you as successful as you would like to be? This course helps you get the results you desire when working independently or with a team.
You will learn to:
- Recognize your values and strengths
- Clarify personal goals and priorities
- Identify which behaviors strengthen your self-image
- Give positive feedback
- Examine the choices you make and the impact on your accomplishments
- Develop techniques for improving cooperation
- Identify and eliminate personal time-wasters
You will benefit by:
- Achieving goals resulting in growth
- Communicating more effectively
- Increasing your ability to interact with others
- Managing criticism more effectively
- Using effective listening skills
- Acquiring skills for improving confidence
Audience:
All staff members interested in acquiring comprehensive interpersonal skills that will provide greater personal and professional success
Schedule Selection(s) |
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Cost: $359 |
Dates & Times: Mon. 6/11, Wed. 6/13 & Mon. 6/18/12, 8:30 a.m. - 4:30 p.m.
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Rethinking the Tug-of-War: Strategies for Dealing with Power Struggles in Your Life
Power can be a motivator for doing things and, therefore, power struggles can happen in all relationships. In this session, you will learn how to avoid the pitfalls of power and turn them into powerful resolutions with others.
You will learn to:
- Recognize the dynamics of power at work and in personal relationships
- Assess your style of reacting to power struggles
- Determine the best strategies for responding to unreasonable power issues, like bullying and passive-aggressiveness
- Write a personal “how-to” guide to help you alter a situation that gets you stuck in a power struggle script
You will benefit by:
- Knowing your strengths and weaknesses when you approach power struggles
- Differentiating between reasonable and unreasonable power exchanges
- Learning how to integrate and apply strength, optimism and assertiveness in your personal approach
Audience:
Anyone wanting to learn how to manage power struggles with others more successfully
Schedule Selection(s) |
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Cost: $149 |
Dates & Times: CANCELLED: Thu. 3/22/12, 8:30 a.m. - 12:00 p.m.
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Here We Go Again: Dealing with Change
Change is the only constant in our lives. In this course, you will learn to develop a manageable perspective on how to work with the disruptions, speed-bumps, and adaptations that occur as a natural part of everyone’s lives.
You will learn to:
- Identify the process of change in both work and non-work life situations
- Discuss the stages that individuals must deal with during change
- Examine various strategies for dealing with change successfully
- Apply the best strategies to reframe situations in order to deal with them with the least amount of stress
You will benefit by:
- Gaining some degree of control over how you deal with change
- Knowing the vocabulary for internalizing the effects of change
- Developing an action plan for dealing with change, now and in the future
Audience:
Anyone trying to deal with change at work or in their personal life
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: CANCELLED: Thu. 10/6/11, 1:00 p.m. - 4:30 p.m.
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Yes Without Guilt. No Without Fear: Assertiveness Skills
Do you have a difficult time saying “no?” Are you frustrated because you are so busy attending to the needs of others that your own go unfulfilled? This course helps you stand your ground and secure the respect of others. Discover how to manage powerful emotions and feelings, express yourself with confidence and learn a step-by-step approach for increasing your personal power.
You will learn to:
- Determine when and how to express yourself from an empowered position in your interpersonal relationships
- Recognize how early negotiation can help you solve problems before they become too difficult to confront
- Apply techniques that will allow you to break down the barriers prohibiting you from communicating effectively
- Develop your communication style in a manner that will help put you in a position of equal power with others
You will benefit by:
- Gaining new skills to help resolve “sticky” situations
- Understanding yourself better and increasing your self-worth
- Seeing old relationships in a new light
- Realizing a new freedom when asserting yourself
Audience:
Anyone who wants to handle communication situations with confidence and build interpersonal strength
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Fri. 9/16 & 9/23/11, 9:00 a.m. - 12:00 p.m.
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| Dates & Times: Wed. 3/14 & 3/21/12, 1:00 p.m. - 4:00 p.m.
Code: SFD1202 |
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| Dates & Times: Wed. 6/27 & Fri. 6/29/12, 9:00 a.m. - 12:00 p.m.
Code: SFD1203 |
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Succeeding With the Myers-Briggs Type Indicator (MBTI™)
The Myers-Briggs Type Indicator™ is one of the most highly regarded systems in the world for understanding why people respond to situations in the way they do. The MBTI™ can help you understand your own and others’ strengths and natural preferences and help you communicate more effectively.
You will learn to:
- Identify your preferred style in taking in information and decision-making
- Recognize how others’ style preferences are similar to and differ from yours
- Recognize the impact when you are required to work outside of your preferences
- Determine ways to use your preferred style to work with others more successfully
You will benefit by:
- Developing increased skills in working with others with different styles
- Becoming more effective in making decisions
- Increasing your pride in your unique and innate talents
Audience:
Anyone who desires to learn more about their innate strengths and abilities or those wanting a refresher in the MBTI™
Program Note
Participants will need to complete the MBTI™ online assessment prior to taking the class. Instructions and access to the tool will be sent ahead of the session.
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Thu. 3/1/12, 8:30 a.m. - 12:00 p.m.
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The I-Opt®: A New Way of Looking at Who You Are
The I-Opt® is a quick and easy assessment that gives individuals insight into how and why they make the decisions they do.
You will learn to:
- Identify each of the four I-Opt® styles and their related behavioral patterns
- Examine how each style impacts the way you make decisions
- Determine how your style impacts the people around you
- Use adapting strategies to “flex” your style to increase your effectiveness
You will benefit by:
- Learning how to communicate with others so that what you say is easily understood and accepted
- Increasing your personal effectiveness and productivity
- Gaining personal insights and application back on-the-job with long term, lasting results
Audience:
Anyone desiring to experience another type of self-assessment to become more effective when interacting with others
Recommendation:
The I-Opt® is especially useful when used by a team or several people from the same unit. This is an excellent custom training option.
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Tue. 4/17/12, 8:30 a.m. - 12:00 p.m.
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Seeing the Glass Half Full: The Art of Optimism
Some people are born optimists and some are not. The good news is that, even in the face of turbulence, you can still learn to see the glass half full and encourage optimism in others.
You will learn to:
- Demonstrate the importance and impact of optimism as a communication style when conducting yourself both inside and outside of the workplace
- Identify when pessimism can be used in conversation as an effective course of action
- Reframe your communication style to encourage optimism in others
- Examine your own thoughts as optimistic or pessimistic and how to self correct when applicable
You will benefit by:
- Understanding how to determine whether specific communications are optimistic or pessimistic
- Identifying your personal strengths and weaknesses in order to successfully deal with life’s setbacks and challenges
- Setting goals for the self-correction of pessimistic thinking
- Developing optimism strategies that positively affect your communication and self-talk
Audience:
Anyone wishing to better deal with life’s difficulties in a more optimistic fashion
Schedule Selection(s) |
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Cost: $149 |
Dates & Times: Thu. 12/1/11, 8:30 a.m. - 12:00 p.m.
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Business Etiquette
When you work in an office environment, it is important to know proper conduct and business etiquette. In this session, learn the concepts of business etiquette and how to apply business etiquette rules in a wide variety of typical business situations.
You will learn to:
- Develop positive office relationships through the practice of proper office conduct
- Understand appropriate meeting protocol and etiquette
- Maintain a professional appearance
- Use appropriate business language when speaking with peers and supervisors
- Communicate properly via telephone and e-mail
- Apply proper etiquette when traveling for work and attending business functions
You will benefit by:
- Knowing how to handle yourself in an office environment
- Presenting yourself in a more professional manner at work
- Becoming a more effective office employee
Audience:
Anyone who would like to become more comfortable working in an office environment
Schedule Selection(s) |
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Cost: $159 |
Dates & Times: Tue. 2/28/12, 8:30 a.m. - 12:30 p.m.
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When Perfect Isn’t Good Enough: Coping With Perfectionism Without Sacrificing Quality
We all want to excel at our jobs, but obsessing on perfectionism will sap your energy and actually lower your productivity. In this session, you will acquire tools and strategies to confront and combat perfectionism as well as gain an understanding of the motivation behind perfectionist behavior.
You will learn to:
- Identify the various signs and symptoms of perfectionism and how they impact your work life
- Intervene and redirect behaviors that tend to get in the way of positive and productive interactions
- Flex your behavior style, anticipating the behaviors of others who struggle with perfectionism for more positive, win-win interactions
- Find ways to comfortably express your wants and needs more assertively
- Use strategies to interrupt the thinking that causes perfectionism
- Set goals of reasonable excellence
You will benefit by:
- Increasing your overall productivity;
- Recognizing how anger, worry and perfectionism are intertwined
- Increasing your overall self-esteem and self-worth
- Accepting imperfection, criticism and negative feedback
Audience:
Anyone who feels that the obsession for perfectionism is lowering their productivity
Note: Participants will receive a copy of the book: When Perfect Isn’t Good Enough: Strategies for Coping with Perfectionism by Martin Antony, PhD and Richard Swenson, MD.
Schedule Selection(s) |
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Cost: $139 |
Dates & Times: Fri. 3/9/12, 9:00 a.m. - 12:00 p.m.
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Light the Fuse and Spark Workplace Creativity
Current research reveals that Americans are suffering from a “creativity deficit” due in part to increased workload and pressure. Creativity is also cited as a way to diminish burnout, invigorate morale, and help people work to their best potential. Feeling burned out or creatively spent? Learn to re-ignite your creative flame to restore your drive and increase your productivity at work.
You will learn to:
- Apply thinking processes that allow you to generate new ideas and combine them with old ideas to create new results
- Use current techniques to overcome the barriers to creativity at work
- Discuss how creativity can be nurtured in workplace settings
- Develop an action plan for enhancing creativity on the job, as well as strategies for implementing this plan immediately
You will benefit by:
- Reinvigorating how you feel about your current job
- Unleashing your creativity so you can bring your best self to work each day
- Turning unproductive burnout into a productive creativity
Audience:
Anyone who would like to restore their energy and increase their productivity in the workplace
Schedule Selection(s) |
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Cost: $149 |
Dates & Times: Thu. 11/10/11, 8:30 a.m. - 12:30 p.m.
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Smartphone Success: Getting More Productivity (and Fun!) from Your Smartphone and Tablet Devices
We all know which apps are fun, but do you know which “apps” and functions will help you turn your Android™, iPhone®, BlackBerry® and/or Windows Mobile™ device into a productivity workhorse? In this session, we will discuss the applications and strategies to take your smart device from "cool" to "critical" when it comes to productivity, time, project, people, and e-mail management.
There will be time allotted in the course for program participants to share their favorite “apps,” allowing you to gain knowledge from all program attendees.You will learn to:
- Apply the “critical basics” to realize the full potential of your mobile device
- Integrate your smartphone with other existing productivity software (including Outlook® and Google®) for greater productivity
- Use techniques to successfully manage your e-mail, calendar, contacts, tasks, and notes
- Use password, log-in, and private information strategies to effectively protect yourself
- Identify which “apps” and tools will best boost your personal productivity
- Select smartphone and tablet peripherals that will extend your productivity beyond the device
You will benefit by:
- Having a discussion about smartphone power management
- Going beyond the basics to discover new and useful “apps” and services that help to organize your life
- Knowing which financial management, travel management and social networking “apps” meet your personal needs
Audience:
Anyone who wants to maximize the potential of their smartphone or tablet
Schedule Selection(s) |
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Cost: $149 |
Dates & Times: Fri. 4/13/12, 9:00 a.m. - 12:00 p.m. |
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1009 Greene Street, Ann Arbor MI 48109-1432
Phone: (734) 764-7410 | Fax: (734) 936-2525 | University HR | U-M Gateway
