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Working Effectively With Faculty and/or physicians

Working Effectively with Faculty and/or Physicians 8/7/12
Influencing Without Authority 8/7/12
Managing in an Academic Environment: Skills for Managers and Supervisors (CBD list available only)

Tuesday, 8/7/12
Pendleton Room, Michigan Union

Working Effectively with Faculty and/or Physicians

Working with faculty members and/or physicians takes special insights, approaches and ingenuity. Through years of consulting, research, training and presentations, Dr. Christy has created the first ever book/training/comprehensive approach for building strong staff-faculty relationships. The same approach can also be applied to staff-physician relationships.

You will learn to:

• Recognize how working with faculty/physicians is different from the traditional boss-subordinate relationships in other organizations
• Assess the opportunities and challenges of working with faculty/physicians
• Examine how to accurately interpret faculty/physician communication and work styles, priorities, needs and pressures
• Apply strategies and best practices to orient and communicate with faculty/physicians in a positive and productive manner
• Develop helpful strategies to partner with faculty/physicians in helping them follow important administrative procedures for your collective success
• Identify various ways to recognize and attempt to influence difficult faculty members and/or physicians

You will benefit by:

• Gaining new insights and approaches to build strong staff/faculty or staff/physician relationships
• Increased awareness of how you can communicate more effectively with faculty/physicians
• Developing a stronger understanding of the structure and culture of academic institutions and its impact on faculty/physician work-styles and priorities
• Building more effective working relationships with your faculty/physicians so you can get more done

NOTE: All participants will receive a copy of Susan Christy’s book Working Effectively with Faculty: Guidebook for Higher Education Staff and Managers

Audience:

Anyone who has the need to communicate directly with faculty and/or physicians

Schedule Selection(s)
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: PM Session: Tue. 8/7/12 8:00 a.m. - 11:30 a.m. Code: SCE1205
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: AM Session: Thu. 12/8/11 8:00 a.m. - 11:30 a.m. CLOSED Code: SCE1203
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: PM Session: Thu. 12/8/11 1:00 p.m. - 4:30 p.m. CLOSED Code: SCE1204

*** Note: If you are from outside U-M and you would like to register for this session OR
if you are inside U-M paying for yourself by cash or check, click here.

Susan Christy, Ph.D., CMC

Tuesday, 8/7/12
Pendleton Room, Michigan Union

Influencing Without Authority

We never have enough authority to get our work done, but it is possible to have enough influence to make things happen. In today’s complex workplace, we need to be methodical and think through our process, goals, interests and those of our allies. This half-day program focuses on how to lead and influence faculty members, your boss, colleagues, customers and other partners.

Topics include:

The Cohen-Bradford Model of Influence
Six kinds of influence
Influence skills and strategies
Finding and developing your allies

Schedule Selection(s)
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: PM Session: Tue. 8/7/12 1:00 p.m. - 4:30 p.m. Code: SEL1204
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: AM Session: Thu. 12/8/11 8:00 a.m. - 11:30 a.m. CLOSED Code: SCE1203
Cost: $139 Location: Pendleton Room, Michigan Union Presenter(s): Susan Christy	Dates & Times: PM Session: Thu. 12/8/11 1:00 p.m. - 4:30 p.m. CLOSED Code: SCE1204

*** Note: If you are from outside U-M and you would like to register for this session OR
if you are inside U-M paying for yourself by cash or check, click here.

managing in an academic environment: skills for managers and supervisors

Susan Christy, Ph.D., CMC

Tuesday, 8/2/11
Palmer Commons Great Lakes Rooms

Managing in an Academic Environment: Skills for Managers and Supervisors

As a manager or supervisor in a research university, you have special challenges and opportunities that make your job different from your cohorts in other organizations. This half-day workshop focuses on perspectives and skills to guide and support staff to understand academia, work effectively with faculty, and build a successful organization.

You will learn to:

• Apply techniques for managing staff in an academic setting that are different from boss-subordinate relationships in other organizations
• Determine how to orient staff to the academic culture and structure so they can better understand faculty work styles, priorities and stresses
• Use principles, strategies and best practices to help staff to better manage faculty expectations
• Find ways to help faculty to understand and adhere to administrative procedures
• Identify ways to leverage the uniqueness of the academic environment to build a stronger team

You will benefit by:

• Increasing staff awareness of how their relationships with faculty can affect their job and educational outcomes
• Applying the research results of the world's greatest managers to your work at U-M
• Building respect and strong connections between staff and faculty
• Helping staff to appreciate their challenges, opportunities, and key roles in education, research and organizational effectiveness

NOTE: All participants will receive a copy of Susan Christy’s book Working Effectively with Faculty: Guidebook for Higher Education Staff and Managers

Audience:

Managers and supervisors who want to enable their staff to develop more positive staff-faculty relationships while increasing their effectiveness on the job

Schedule Selection(s)

Cost: $139 Presenter(s): Susan Christy	Dates & Times: CBD List Available

*** Note: If you are from outside U-M and you would like to register for this session OR
if you are inside U-M paying for yourself by cash or check, click here.